Frequent Questions

  • Where is the Bowl located?

    The Bowl @ Sugar Hill is located in Downtown Sugar Hill behind City Hall. The physical address is 5039 West Broad St. Sugar Hill, Ga 30518.

  • Where should I park?

    For city-sponsored events, there are two parking lots available. Parking is available along Broad Street and across the street at Sugar Hill Church. Police will be stopping traffic at Hillcrest to allow people to cross the street. The lower level of the parking deck is reserved for ADA parking.

  • Do I have to pay for parking?


  • How do I purchase my ticket?

    Tickets can be purchased by visiting our website or at

  • How do I get my ticket?

    After you have purchased your seat(s) you will receive an email with your ticket(s). You can choose to print it off, or just have it scanned from your phone upon entry. You can access your ticket through your email at any time.

  • What if I bought a ticket but cannot attend or lose my ticket?

    All prices, performers, dates and times are subject to change without notice. There are no refunds or exchanges available. The Bowl is not responsible for lost or stolen tickets. If an event is cancelled or rescheduled refunds may be issued. If you experience technical problems please contact Xorbia Tickets

  • Do I need to purchase a ticket for my child?

    Anyone over the age of one must have a ticket.

  • Do I need to bring my own chair?

    No, if you have purchased a ticket for inside the Bowl a chair will be provided for you. The only area that does not have provided seating is the lawn. If you have purchased lawn seats you are welcomed to bring a chair or blanket. Guests will be expected to regularly show their tickets upon entry to their seating areas, so please be prepared.

  • Will I be able to see the stage from the lawn?

    There is no view of the stage from the lawn.

  • What time will gates open?

    Times are subject to change. For most events, gates open at 7pm, opener performs at 8pm, and the headline act performs at 9pm. Please check ticket or event listing page for gate times.

  • Can I bring a cooler?

    Yes, but it must be small enough to fit under your provided chair. Coolers/bags are subject to search.

  • Can I bring my own food and drinks?

    Yes, we allow patrons to bring in their own food and drinks both alcoholic and non-alcoholic. However, we do not allow glass in the venue.

  • Will there be concessions?

    Yes, there will be food trucks and vendors selling wine, beer, and mixed drinks on site.

  • How many people can sit at a table?

    We offer two types of table seating. We have tables that seat four and picnic tables that seat six. These can be purchased through our ticketing site or at

  • What happens if it rains?

    All shows are rain or shine. If there is inclement weather, please feel free to bring a rain poncho or umbrella (no golf umbrellas please).

  • Is the Bowl wheelchair accessible?

    Yes, the Amphitheater is wheelchair accessible. We offer both ADA parking and seating.

  • Is smoking allowed in the Bowl?

    The Bowl is a municipally owned venue and in accordance with the Georgia State Clean Air Act of 2005, smoking is not permitted in the Bowl. Smoking is only permitted in the designated smoking area behind the venue.

  • Will there be an ATM on site?

    There is an ATM available during event season under the parking deck near City Hall.

  • Can I bring my pet?

    Only service animals are allowed in the venue.

  • Local accommodation?

    Local accommodation listings are available at

  • Can I bring a camera?

    Cameras are not allowed during concerts. Cell phone cameras are permissible.